Standard turnaround is 7–10 working days from artwork approval. If you’ve got a deadline, just let us know and we’ll confirm if it’s doable before taking payment.

Yes — once your design has been set up, reordering is easy. You can order through your portal, or just drop us an email.

Yes — all orders are sent via courier, with nationwide delivery available across the UK.

No — all orders are shipped directly by courier. We don’t offer collection from the factory.

Full Collection is our browse-only website where you can view the entire clothing range — including styles, colours, sizes, and live stock levels. It’s not set up for purchasing, but it’s a great tool for exploring your options before placing an order with us.

Not directly — Full Collection is a browse-only website, so while you can view the full clothing range and check live stock levels, it’s not set up for purchasing. If you find something you’d like to order, just make a note of the product code, colour, and size, then use the enquiry form on this page, email us, or give us a call. We’ll handle the rest.

Yes — same rules apply as with other plain stock orders. Items must be returned within 30 days, in original packaging and resaleable condition. Restocking fees may apply depending on the supplier, so if you’re unsure, it’s always best to check with us before ordering.

That’s no problem at all — we can supply any item listed on Full Collection. Just make a note of the product code, colour, and size, then get in touch using the enquiry form, by email, or over the phone. We’ll confirm pricing and lead time for you.

Yes — stock levels are shown live on Full Collection, so it’s a good way to see what’s currently available in each size and colour. Just remember you’ll need to place your order through us.

No — Full Collection doesn’t display prices. Once you’ve found what you’re looking for, just send us the product code and we’ll confirm the cost for your order.

No — it’s just for browsing. Once you’ve chosen what you need, we’ll add the items to our site and set you up on the Workline portal so you can order and reorder easily.  

Embroidery stitches your design directly into the fabric, offering a premium, long-lasting finish — ideal for logos on polos, jackets, caps and aprons. Print (like screen or DTF) is better for larger, colourful designs or lightweight garments. We’ll help choose the right method for each job.

Yes — we offer full-colour print options for suitable garments. Depending on the design, we’ll use DTF (Direct to Film), screen printing, or transfer methods to achieve the best result.

Embroidery works best on heavier fabrics like polos, jackets, fleeces and caps. It may not be ideal for very thin or stretchy garments — in those cases, print may be better. We’ll advise when quoting.

Yes — you can add individual names, departments, or job titles to garments. Just send us the details, and we’ll let you know the best way to supply the list.

Ideally, a vector file like PDF, AI, or EPS — these can be resized without any loss of quality. If you only have a JPEG or PNG, send it over and we’ll let you know what can be done.

Send us what you have, and we’ll review it. If artwork needs creating or converting, we’ll provide a no-obligation quote before anything goes ahead.

Yes — whether you need a full logo recreated or just a few small edits, we can help. Just send us what you’ve got and we’ll guide you from there.

For full design support, visit our Artwork & Design page

Yes — we’ll always send a digital visual proof before anything goes to print or embroidery. That way you can check sizing, placement, and colours.

Standard decoration options and prices are shown on each product page. For anything more complex or not listed online, we’ll quote it clearly in advance. You can also view the full price list above.

Yes — there’s a £20.00 setup fee per unique artwork for both print and embroidery. This charge covers the preparation needed to get your design ready for production. The same artwork can be used across multiple items, but if you’re adding different logos or branding in multiple positions, each design is treated separately.